Shipping and delivery policy
Last updated 22 October 2026
Lyzom is an online service. Nothing is shipped: what you buy is delivered to your account.
What you receive
A plan or top-up adds searches and resume builds to your Lyzom account. Resumes you build are downloaded as PDF files from the website.
When it's delivered
- Your plan or top-up is active as soon as Razorpay confirms the payment, usually within a minute.
- A receipt is shown on your Plans page and sent to the email you signed in with.
- If a successful payment doesn't show on your account within 24 hours, write to support@lyzom.com with the Razorpay payment ID. We'll add it or refund it, as set out in the Cancellation and refunds policy.
Where we deliver
The service is offered in India and paid in Indian rupees. There are no shipping charges.